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Data Protection or Data Frustration? Individual Perceptions and Attitudes Towards the GDPR journal article

Joanna Strycharz, Jef Ausloos, Natali Helberger

European Data Protection Law Review, Volume 6 (2020), Issue 3, Page 407 - 421

Strengthening individual rights, enhancing control over one’s data and raising awareness were among the main aims the European Commission set for the General Data Protection Regulation (GDPR). In order to assess whether these aims have been met, research into individual perceptions, awareness, and understanding of the Regulation is necessary. This study thus examines individual reactions to the GDPR in order to provide insights into user agency in relation to the Regulation. More specifically, it discusses empirical data (survey with N = 1288) on individual knowledge of, reactions to, and rights exercised under the GDPR in the Netherlands. The results show high awareness of the GDPR and knowledge of individual rights. At the same time, the Dutch show substantial reactance to the Regulation and doubt the effectiveness of their individual rights. These findings point to several issues obstructing the GDPR’s effectiveness, and constitute useful signposts for policy-makers and enforcement agencies to prioritise their strategies in achieving the original aims of the Regulation. Keywords: General Data Protection Regulation, Individual Perceptions, Reactance to Law, User Agency, User Empowerment


Tracking Walls, Take-It-Or-Leave-It Choices, the GDPR, and the ePrivacy Regulation journal article

Frederik J Zuiderveen Borgesius, Sanne Kruikemeier, Sophie C Boerman, Natali Helberger

European Data Protection Law Review, Volume 3 (2017), Issue 3, Page 353 - 368

On the internet, we encounter take-it-or-leave-it choices regarding our privacy on a daily basis. In Europe, online tracking for targeted advertising generally requires the internet users’ consent to be lawful. Some websites use a tracking wall, a barrier that visitors can only pass if they consent to tracking by third parties. When confronted with such a tracking wall, many people click ‘I agree’ to tracking. A survey that we conducted shows that most people find tracking walls unfair and unacceptable. We analyse under which conditions the ePrivacy Directive and the General Data Protection Regulation allow tracking walls. We provide a list of circumstances to assess when a tracking wall makes consent invalid. We also explore how the EU lawmaker could regulate tracking walls, for instance in the ePrivacy Regulation. It should be seriously considered to ban tracking walls, at least in certain circumstances.

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